Troubleshooting

Troubleshooting 4 min read

How to Use One WhatsApp Number Across a Team (Without Passing a Phone Around)

Linked devices, the Business app and shared inboxes compared: what each allows, where each breaks, and how to let several agents answer one WhatsApp number safely.

AR

AR-Inbox Product Team

Aug 21, 2026

Troubleshooting 4 min read

WhatsApp Broadcast Not Delivering to Everyone? The Saved-Number Rule and the Real Limits

Why only part of your broadcast list receives the message: the saved-contact requirement, list ceilings, blocks and rate limits — and what to do instead at scale.

AR

AR-Inbox Support Team

Aug 21, 2026

Troubleshooting 5 min read

WhatsApp Messages Not Sending: A Nine-Step Diagnostic (Ticks, Clocks and Blocks)

Read the status icon first, then work through nine checks in order — connectivity, background limits, storage, recipient-side causes, outages and account restrictions.

AR

AR-Inbox Support Team

Aug 21, 2026

Troubleshooting 4 min read

WhatsApp Notifications Not Working: The Android and iPhone Fix List

Missing, silent or delayed WhatsApp notifications fixed in order: permissions, battery optimisation, focus modes, per-chat settings and the resets that actually help.

AR

AR-Inbox Support Team

Aug 21, 2026

Troubleshooting 4 min read

WhatsApp Template Rejected or Paused? Decode the Reason and Fix It

Rejection reasons and paused-template statuses explained, with the specific edit that fixes each one and how to protect template quality after you resubmit.

AR

AR-Inbox Support Team

Aug 21, 2026

Troubleshooting 4 min read

WhatsApp Verification Code Not Coming? Fixes for SMS, Voice and Business Numbers

Why WhatsApp verification codes fail to arrive and what to do: number format, carrier filtering, the voice call fallback, landline verification and business registration.

AR

AR-Inbox Support Team

Aug 21, 2026

Troubleshooting 4 min read

WhatsApp Web Not Working: QR Scans, Disconnects and Sync Failures Fixed

Fix WhatsApp Web by symptom: a QR code that will not load or scan, sessions that log out, and messages that never sync into the browser.

AR

AR-Inbox Support Team

Aug 21, 2026