Official Meta WhatsApp Cloud API NEW · Store Visitor Tracker & QR Footfall CRM Built-in Task Tracker In Pipeline: Google Maps AI & SMS

WhatsApp, Visitor Tracker & Task Operations

The all-in-one platform for retail showrooms, restaurants & local businesses. Capture counter footfall with printable QR Standees, dispatch automated WhatsApp VIP coupons, manage unified customer inboxes, and turn follow-ups into tracked tickets. Google Maps AI & Omnichannel SMS Engine currently in active pipeline roadmap.

Create a merchant Sign in See all features ↓
No credit card · ₹100 demo wallet credit · Pay-as-you-go
appringer.wa/inbox
Priya Sharma
+91 99876 12345 · Session window: 22h left
Assigned · Aman (agent)
Hi! Just confirming my appointment for tomorrow at 11 AM.
Confirmed Priya — see you tomorrow at 11. 👍
read ✓✓
Could you send the address please?
Reply within the 24-hour session window…
Official Meta Cloud API
Your data, walled off
Penny-accurate billing
Live, no-refresh inbox
Tasks built-in
< 60s
From signup to first reply
100%
Atomic, idempotent billing
0
Cross-merchant data leaks
3
Tools replaced (inbox · tasks · billing)
"Our agents stopped switching between WhatsApp Web and Trello. Every customer message that needs a follow-up becomes a tracked ticket — and the agent who took the convo keeps owning it through to close."
PM
Priya M.
Head of Customer Care · D2C beauty brand
"The prepaid wallet ledger is the first one I've seen that's actually atomic. Recharges reconcile to the paisa, debits never double-up, and the super-admin dashboard tells me exactly what each merchant is burning per day."
KR
Karan R.
Founder · Logistics SaaS reseller
"Embedded the inbox inside our CRM via the signed-JWT iframe in an afternoon. Sales reps see the WhatsApp thread next to the deal record — without us building a single line of WhatsApp integration ourselves."
AS
Aanya S.
CTO · Mid-market CRM
Teams growing on Swift Inbox
Helix Care Lumen D2C Forge Logistics Mint Studio Echo Retail
Store Visitor Tracker & Footfall CRM

Turn Offline Walk-Ins into Lifetime WhatsApp VIPs

Over 90% of retail showroom and dining visitors leave without sharing their contact. SwiftInbox replaces paper registers with branded QR standees and front-desk check-in — capturing verified names, numbers, party sizes, and birthdays in under 10 seconds.

01 At Counter or Table

Printable QR Standee Studio

1-Click generate and print high-resolution acrylic counter standees and table tent cards. Beautifully branded with your store logo and custom brand colors.

AP
★ Scan & Save ★
Sharma Jewellers
Unlock ₹500 VIP Voucher
Scan with Phone Camera
• No app download • Ready to print
02 Guest Experience

10-Second Quick Form (`/v/{slug}`)

Visitors scan and enter their name, party size, birthday, and anniversary. Tapping the button opens WhatsApp pre-filled with their verification reference.

SJ
Welcome to Sharma Jewellers ✨
Voucher: GOLDVIP
Rohan Verma
🇮🇳 +91 98765 43210
Guests: 2
DOB: 14 Oct
Claim Voucher on WhatsApp 🎁
• 100% Verified Numbers • Anti-spam verified
03 Automated WhatsApp CRM

Instant VIP Welcome & Repeat LTV

Incoming registration triggers an automated WhatsApp greeting with their voucher coupon code. Automatically syncs to Contact Book audience lists for repeat business.

Rohan: Hi! Please activate my welcome voucher #VIS-8921 🎁
🤖 Sharma Jewellers: Welcome Rohan! Here is your flat ₹500 voucher code: GOLDVIP. Show this at billing! ✨
• ₹0 Meta Window Fee • Auto Repeat Guest Tag
< 10s
Counter Check-In Speed
Faster than any manual paper register
₹0 Fee
Meta Conversation Charge
Free 24h customer service window
4.8x
Repeat Guest Retention
Automated birthday & anniversary rewards
100%
Verified WhatsApp Audience
Zero junk numbers or fake phonebooks
Everything you need on day one

33+ ways we make your team faster .

A complete WhatsApp team inbox, Store Visitor Tracker & Footfall CRM, and a built-in task tracker from day one — your numbers, your team, your conversations, counter walk-ins and the follow-ups they spawn, all in one place. No "premium add-ons" hidden behind a sales call.

WhatsApp & Visitor CRM Live Self-serve in 60 seconds In Pipeline: Google Maps AI & SMS
01 / 10

Your private workspace

A walled-off home for your business — only you and your team can see in.

4 features shipped

Isolated workspace

Your customers, conversations and team data are walled off from every other business on the platform. Nobody outside your organization can see a thing.

Sign up in seconds

Self-serve onboarding with email and password. No sales call, no setup fees — your workspace is live the moment you click "Create".

Account safety guarantees

Paused workspaces keep every byte of data and every conversation intact. No surprise deletions, no lost history — ever.

Roles for the whole team

Admin, Manager and Agent permissions out of the box — give each teammate exactly what they need, nothing more, nothing less.

02 / 10

Real WhatsApp, official channel

Your verified number, Meta-native — no shadow infrastructure, no grey-routes.

4 features shipped

Connect in 60 seconds

Bring your verified business number through Meta's official Embedded Signup. No API keys to copy, no shadow numbers, no grey-routes.

Text & approved templates

Reply in the 24-hour window with rich text or start fresh conversations with WhatsApp-approved templates. Every message tracked sent → delivered → read.

Never miss a message

Inbound messages, delivery receipts and read marks arrive the second WhatsApp dispatches them — no polling, no refresh-and-pray.

Self-healing reliability

On the rare hiccup, we retry automatically. If something truly can't be delivered, you'll see the exact reason — no silent failures.

03 / 10

Store Visitor Tracker & Footfall CRM

Turn counter footfall into lifetime repeat customers with printable QR standees and automated WhatsApp VIP vouchers.

LIVE · NEW

Printable Standee Studio

Download ready-to-print acrylic counter standees & table tent cards with your store logo, brand colors, and dynamic QR code.

10-Second Mobile Check-in

Ultra-fast mobile registration form (/v/{slug}) with autofill, optional purpose & date of birth, zero app download.

Front-Desk Quick Counter Entry

Reception staff search or log walk-in guests in under 5 seconds with instant phone lookup and repeat visitor detection.

Staff & Desk Attribution Links

Generate custom UTM shortlinks for sales reps, billing desks, or dining tables to track footfall performance per staff member.

Automated WhatsApp VIP Welcome

Instantly dispatch personalized welcome greetings, discount promo codes, or feedback forms via Meta Cloud API upon check-in.

Repeat Guest & Retention History

Automatically track visit frequency, last visit timestamp, and milestone visits (VIP, Regular, New) with zero manual work.

White-label Brand Customizer

Customize form accent colors, brand logo, greeting headline, and success voucher message to match your store identity.

Industry Turnkey Presets

One-click templates tailored for Retail Showrooms, Clinics & Hospitals, Restaurants & Cafes, Salons & Spas, and Car Dealerships.

04 / 10

Google Business Profile (GMB) AI Suite (In Pipeline)

Pipeline Roadmap: Automated Google Maps reviews, Google Q&A moderation, and daily visual local posts.

In Pipeline · Roadmap

Daily AI Local Updates

Schedule automated 150-word Google Maps posts with call-to-action buttons (Book, Call, Order) and custom AI medical/clinic graphics.

Smart AI Review Replies

Two-tier reply system: Free rule-based templates or Smart AI contextual doctor replies via clinic Knowledge Base RAG.

Negative Review WhatsApp Care

Reviews <= 3 stars auto-spawn a High-Priority Task in Tracker and trigger a 1-click WhatsApp apology resolution.

Google Q&A Answering

Instantly answer patient and customer inquiries on Google Maps with verified clinic information 24x7.

05 / 10

Built for teams

One shared inbox, clear ownership, real-time everywhere your team works.

4 features shipped

Shared team inbox

Every customer conversation in one queue. Filter by status, search by name or phone, and pick up exactly where a teammate left off.

Crystal-clear ownership

Each conversation has one owner so customers never get two different answers. Managers reassign in one click; agents claim unattended threads themselves.

Live without refreshing

New messages, status updates and assignments appear instantly across every open tab — your team sees the same inbox at the same time.

Built-in contact book

Customers auto-save with name, phone, tags and last-seen — no spreadsheet to maintain, no separate CRM to wire up just for chat.

06 / 10

Turn chats into tracked work

A ClickUp-style task tracker baked in — every WhatsApp thread can spawn a real ticket.

5 features shipped

Chat-to-task in one click

Any WhatsApp message or conversation becomes a tracked ticket: title and description pre-filled, linked back to the thread so context never gets lost.

Projects → Lists → Tickets

A small ClickUp inside your inbox. Organize work by project, slice it into lists, with single-level subtasks for the inevitable "and one more thing".

Custom workflows

Three fixed status categories — Open, In progress, Closed — and unlimited custom statuses inside each. Define phases that match how YOUR team works.

Multi-assignees & comments

Comments with a 15-minute author-edit window, multiple assignees, priority, severity, due dates, drag-drop attachments and a full audit trail.

Stats that actually help

Burndown chart, status mix, priority × severity, workload by assignee, oldest open tasks — filterable by project, list and date range.

07 / 10

Omnichannel SMS Engine (In Pipeline)

Pipeline Roadmap: DLT-compliant SMS fallback, high-delivery OTPs, and broadcast campaigns.

In Pipeline · Roadmap

DLT Transactional SMS

Ultra low-latency delivery for login OTPs, appointment reminders, and critical payment receipts.

Bulk Campaign Broadcasts

Segmented SMS broadcast campaigns with whitelisted sender IDs and instant delivery tracking.

Automated SMS Fallback

Smart auto-fallback to SMS whenever a customer is outside WhatsApp's 24-hour service window.

Unified Wallet Billing

WhatsApp conversations, SMS dispatches, and GMB AI generation charged to one unified prepaid wallet.

08 / 10

Pay only for what you send

Prepaid, transparent, every paisa accounted for.

3 features shipped

Prepaid wallet

No seat fees, no setup fees, no surprise invoices. Top up when you need to, send when you want, watch your balance update in real time.

Transparent pricing

Flat annual platform fee (₹15k–₹30k for up to 30 users) plus published per-message rates — ₹0.20 sessions, ₹0.95 marketing templates. What you see is what your accountant reconciles.

Full transaction history

Every recharge, every send, every adjustment recorded with timestamps and running balance. Export anytime for your accountant.

09 / 10

At-a-glance operations

Spot trouble before customers do; act in one click.

3 features shipped

Your daily snapshot

A single dashboard with your wallet, active conversations, 24-hour throughput, and team activity — no clicking around, no CSVs.

Proactive health alerts

We surface trouble before it hits you: low wallet, failed sends, disconnected numbers — each with a one-click fix.

Context-aware support

When you contact us, our team already sees your wallet, recent conversations and delivery trail. No "let me transfer you" runaround.

10 / 10

Plugs into your CRM

Drop the inbox into the tools your team already lives in.

2 features shipped

One-click sign-in

Open a customer's WhatsApp chat right inside Zoho, HubSpot, Salesforce or Bitrix24 — no second login, no password copy-paste.

Embed anywhere

Drop a single URL into an iframe and the entire team inbox appears inside the app your team already uses all day.

Ready to see all features in action?

Start free with a INR 100 demo wallet credit. Visitor Tracker & Tasks module included. No card required.

Create your workspace How it works →
From signup to first reply

Live in under five minutes.

  1. 1

    Create your workspace

    Sign up in 30 seconds. We seed your wallet with INR 100 demo credit so you can test campaigns and check-ins right away.

  2. 2

    Connect WhatsApp & Standees

    Link your verified WhatsApp Business number via Meta Embedded Signup and print your counter QR standees.

  3. 3

    Capture Footfall & Walk-ins

    Guests scan your QR table tent or front desk enters walk-ins in 5 seconds. Automated WhatsApp VIP welcome vouchers fire instantly.

  4. 4

    Unified Team Inbox

    Customer messages stream in live. Reassign conversations, filter by tags, and reply with WhatsApp templates in real time.

  5. 5

    Track Follow-ups & Tasks

    Turn inquiries into tracked tickets in one click. Assign teammates, set due dates, attach files, and watch them through to done.

Built for real teams

Four system roles. Three project roles. Zero footguns.

System roles govern the workspace. Project-level roles (Owner / Admin / Member) layer on top for the task tracker so different teams can run their own projects. Every action is gated by a Laravel policy, not by a hidden button.

Super admin
Swift Inbox ops
  • Inspect any merchant
  • Credit wallets
  • Suspend / activate
  • Toggle WA + Tasks per merchant
  • Retry failed webhooks
Merchant admin
Customer owner
  • Manage members & roles
  • Connect WhatsApp
  • See wallet + ledger
  • Owns every project automatically
Manager
Floor lead
  • Reassign conversations
  • See wallet balance
  • Monitor team load
  • Project admin where assigned
Member
Frontline
  • Receive assignments
  • Send text + templates
  • Create & work tickets
  • See only own work (configurable)
Prepaid wallet · annual platform · no seats, no setup

Pay only for what you send.

No seat fees. No setup fees. Top up the wallet, send messages, see every paisa in the ledger.

Pick a bundle that fits the way your team works. Every plan includes up to 30 users.

API
APIs only
₹15,000 / year

Programmatic WhatsApp Cloud API access. No inbox UI, no tracker — your code talks to our REST endpoints.

  • ✓ WhatsApp transactional REST APIs
  • ✓ Send sessions, utility, marketing & auth OTPs
  • ✓ Wallet, template & balance management APIs
  • ✓ Real-time inbound webhook delivery
  • ✓ Up to 30 API user tokens

+ pay-as-you-send rates

Choose API →
Most Popular
Inbox
Inbox + Webhook
₹20,000 / year

Multi-user team inbox UI with WhatsApp conversations, assignment, notes & webhook ingestion. Perfect for support & sales teams.

  • ✓ Everything in APIs only
  • ✓ Hosted team inbox UI & CRM iframe embed
  • ✓ Store Visitor Tracker & QR check-in (/v/{slug})
  • ✓ Per-conversation assignment, notes & tags
  • ✓ Up to 30 team agents

+ pay-as-you-send rates

Choose Inbox →
All-in-One
Inbox + Tracker + Visitor CRM
₹30,000 / year

The complete operating system for retail showrooms, clinics & customer ops. WhatsApp inbox, Store Visitor Tracker & ClickUp-style task tracker.

  • ✓ Everything in Inbox + Webhook
  • ✓ Store Visitor Tracker & QR Standees Studio
  • ✓ Automated WhatsApp VIP welcome vouchers
  • ✓ AR Tracking: projects, lists, tickets, subtasks
  • ✓ 24/7 AI Smart Sales Agent & Knowledge Base
  • ✓ Up to 30 users (admins · managers · agents)

+ pay-as-you-send rates · Free rule replies / ₹1.50 AI

Choose Suite →
Tracker Only Standalone Project Management

Just need the task tracker without WhatsApp?

A focused, fast alternative to ClickUp or Trello. Includes Project → List → Ticket hierarchy, subtasks, attachments, custom statuses, comments, and stats dashboard for up to 30 team members.

✓ Projects, lists & tickets ✓ Subtasks, due dates & attachments ✓ Up to 30 team members · No messaging pipe needed
Annual Flat Fee
₹12,000 / year
Includes 30 team seats · Zero setup fees
Get AR Tracking
Pay-as-you-send

Plus transparent per-message & AI rates

Wallet debited atomically per dispatch. Unified across WhatsApp, SMS and Smart AI replies — full transaction ledger.

WA Session
₹0.20 / msg

24h customer service window replies.

WA Utility
₹0.20 / msg

Order updates, appointment reminders.

WA Marketing
₹0.95 / msg

Promotional campaigns & broadcasts.

WA Auth
₹0.60 / msg

WhatsApp OTP & verification codes.

SMS Gateway
₹0.25 / SMS

DLT transactional SMS & OTP fallback.

Smart AI Reply
₹1.50 / reply

RAG doctor review reply (Free rule tier: ₹0).

  • ✓ Wallet debited atomically
  • ✓ Auto-refund on hard failure
  • ✓ Idempotent on retry

All prices in INR, exclusive of GST. Annual plans billed in advance; messaging rates debited per send from your prepaid wallet.

Engineering you can audit

Production-ready architecture.

Clean domain layers, policies on every controller, idempotency on every wallet and webhook touchpoint, and a real PHPUnit suite that ships with the code.

Encrypted secrets
Meta access tokens are stored via encrypted Eloquent casts; webhook secrets verified with HMAC-SHA256.
Atomic wallet
Every debit acquires a row lock and writes a ledger entry in the same transaction — no race conditions.
Webhook resilience
Dedupe by event hash, retry with backoff, persisted failure log with one-click super-admin replay.
Test coverage
53 feature tests · 150 assertions across merchant isolation, wallet, JWT, webhooks, sends and RBAC.
# 1. Sign a JWT from your CRM backend
POST /your-crm/api/wa-token  → { token }

# 2. Embed in your CRM
<iframe src="https://wa.appringer.com/embed?token=$JWT" />

# 3. Send a message
POST /messages/text
{
  "conversation_id": 123,
  "body": "Hi Priya, your order is shipped."
}

# Wallet debited · queued · sent → delivered → read
FAQ

Common questions.

How does the Store Visitor Tracker & QR Standee work?
+
Every merchant gets a dedicated public registration link (/v/{slug}) and customizable printable Table Tent standees. Place them at your showroom billing counter, clinic reception, or dining tables. Visitors scan the QR, enter their name & phone in 10 seconds, and automatically receive an instant WhatsApp VIP welcome discount voucher. You capture verified footfall data with ₹0 Meta conversation window fee!
Can front-desk staff log walk-in visitors manually?
+
Yes! Swift Inbox includes a dedicated Front-Desk Quick Counter entry screen. Staff can search or enter phone numbers in under 5 seconds to log walk-ins, view visit frequency (VIP / Regular / New), or trigger manual WhatsApp greetings.
Do I need my own Meta WhatsApp Business account?
+
Yes. Swift Inbox uses Meta Embedded Signup so you connect your own WABA in a few clicks. Access tokens are encrypted at rest and isolated per merchant.
How is billing handled?
+
Two transparent layers with zero hidden costs. (1) Annual Platform Subscription: Standard plans range from ₹15,000 to ₹30,000 / year (including our limited onboarding offer unlocking the Complete All-in-One 30k Suite at just ₹12,000 / year). Every plan includes up to 30 team seats with zero per-user or setup fees. (2) Prepaid WhatsApp Wallet: Outbound messaging is metered in real-time from your prepaid wallet at official Meta per-conversation rates — ₹0.20 session, ₹0.20 utility, ₹0.95 marketing, and ₹0.60 authentication. Every transaction is atomic, idempotent, and backed by a downloadable GST tax invoice and full statement ledger. QR Visitor Standees and Task Tracking carry no extra per-ticket fees.
Can I turn a WhatsApp message into a tracked task?
+
Yes — that's the whole point. Every conversation and every individual message has a one-click "Create task" action. The new ticket lives in the project & list you pick, pre-filled with the customer name and message body, and stays linked to the original conversation so anyone working the ticket can jump back to WhatsApp in one click.
Do I need a separate ClickUp / Asana for follow-ups?
+
No. Swift Inbox ships with Projects, Lists, Tickets, subtasks, multi-assignees, custom statuses (Open / WIP / Closed with your own substatuses), phases, comments with a 15-minute edit window, drag-drop attachments, and a stats dashboard with burndown + workload charts.
Can I embed the inbox or task tracker inside our existing CRM?
+
Yes. Sign a short-lived JWT from your backend and load /embed?token=…&redirect_to=/inbox (or /tasks) in an iframe. We verify signature, issuer, audience, merchant status, feature flags and user-email match.
What happens when a webhook fails?
+
The event is persisted, the job retries with exponential backoff (5 attempts), and persistent failures land in a super-admin console with a one-click retry.
What gets refunded if a send fails?
+
Hard delivery failures (4xx from Meta, invalid template, etc.) trigger an idempotent refund to the wallet as an adjustment ledger entry — the ledger always reconciles.

Start your WhatsApp inbox, Visitor Tracker & tasks today.

Merchant signup is free. INR 100 demo wallet credit. Visitor Tracker & Tasks module enabled by default. Connect your WABA whenever you're ready.

Create a merchant → Sign in